Privacy policy
We collect some personal data from you in order to carry out and improve our services. This data is used for our sales administration, our website, our email marketing and our service portal.
This privacy policy describes the personal information we collect, how we use it and what options you have to manage your personal information.
What information do we collect?
- When you make a sale, we collect the information we need to complete and administer the transaction. This includes your name, contact details and delivery address.
- Our service desk registers personal data in order to provide support. The personal data that are registered in their records are name, phone number, email address, establishment and return address.
- For our e-mail marketing we use an address file. Data that may be included are name, address, institution and function.
- Data and statistics are collected on the use of our website. Data collected include domain name, IP address, browser, platform, length of visit, pages visited and searches performed.
What do we do with this data?
We use your data for the following purposes:
- To be able to provide functionalities and services requested by you
- To execute agreements (e.g. sales transactions)
- To provide product support
- To improve our products, services and websites
- For promotional purposes (if you have explicitly signed up for this. You can unsubscribe at any time)
- For general research and analytical purposes
For the above processing purposes, it may be necessary for your personal data to be copied into our partners' systems. If this is the case, we will never share more data than is necessary for the processing purpose. The personal data we collect from you is strictly for our own use and is never unnecessarily shared or resold to other parties.
How can you manage your data?
Our privacy policy is set up according to the General Data Protection Regulation (AVG) / General Data Protection Regulation (GDPR). This gives you various options for managing your personal data. You can request us to:
- To have your personal data viewed
- Deliver your personal data in a digital database
- Correct your personal data
- Remove or anonymise your personal data from our systems.
Contact
For questions about our privacy policy and/or requests regarding your personal data you can contact us as follows
By e-mail: gdpr@formex-medical.nl
By post
Formex Medical
Attn: Privacy department
P.O. Box 243
2800 AE Gouda
This privacy policy was last amended on 23 May 2018.